Disconnection moratorium lifted
After review and consideration of an ongoing emergency order, COVID-19 positivity rates and other factors, the Arkansas Public Service Commission announced that disconnections would resume May 3. This applied to both Arkansas and Oklahoma members.
Contact Us
479-521-2900
We want to do everything we can to help our members avoid disconnection. To discuss payment options or if you have any questions or concerns, please call us at 479-521-2900.
Additional Assistance
You may qualify for assistance through the Low-Income Heating and Energy Assistance Program or the Arkansas Rent Relief Program.
Arkansas Rent Relief Program
Rent and utility relief is here: The Arkansas Department of Human Services launched the Arkansas Rent Relief Program and is accepting applications for eligible Arkansans who need help paying past rent, future rent and utilities. Apply today at ar.gov/rentrelief! One-on-one support is available through community partners if you need help filling out or submitting an application.
There is $173 million in federal funding available through this program. Up to 15 months of rent and utilities may be covered between April 1, 2020 and December 31, 2021. Up to three months of future rent can be applied for at once. Utilities may include gas, water, sewage, and electricity.
LIHEAP
Benton County
479-636-7301
Crawford County
Crawford-Sebastian Community Development Council
479-785-2303
Franklin County
Arkansas River Valley Area Council
479-229-4861, Ext. 0
Madison and Washington Counties
479-872-7479